All sales orders through this website or via emailed Purchase Orders (PO) are final and non-refundable.
Furniture orders may take longer periods to arrive due to freight logistics of shipping larger pieces. In addition, most furniture pieces are delivered by our company delivery services or a third-party service company.
Your actual delivery date should fall within the estimated arrival date range for your item(s). Check your estimated arrival date by visiting the Orders section in My Account if you have ordered online only.
Once on the Orders tab in My Account, click on the order number and you will see the estimated arrival date for each item in your order. If you do not know your order number, you can locate it by looking at your order confirmation email.
Once you receive a shipping notification email, a DecorWorks sales crew will email you to schedule a delivery time with at least 2-5 working days notice.
If a delivery date has been confirmed but missed or without prior notice at least 48 hours in advance to email@example.com, an extra charge will be added to the final or additional invoice to be determined by DecorWorks.
DecorWorks reserves the rights to any final decisions on disputes and/or promotions.
Last modification: 15 January 2016